Redefining Access to Culture

UX/UI Solutions for Cultural Institutions

We set out to enhance the accessibility and engagement of Puerto Rican cultural heritage, focusing on the Museo de Arte de Puerto Rico in Santurce. Our goal was to create a prototype application that improves online access to information and the ticketing user experience, making cultural experiences more engaging and accessible.

Client

Museo de Arte de Puerto Rico

Project Date

March 2024, 1 week

Role/Execution

Creative Direction, Visual Design, Design System, User Research, and Prototypes

Team Members

Carlos Gómez Cartagena, Nanushka Santiago, Ashley Morales, and Miguel Velázquez

Redefining Access to Culture

UX/UI Solutions for Cultural Institutions

We set out to enhance the accessibility and engagement of Puerto Rican cultural heritage, focusing on the Museo de Arte de Puerto Rico in Santurce. Our goal was to create a prototype application that improves online access to information and the ticketing user experience, making cultural experiences more engaging and accessible.

Client

Museo de Arte de Puerto Rico

Project Date

March 2024, 1 week

Role/Execution

Creative Direction, Visual Design, Design System, User Research, and Prototypes

Team Members

Carlos Gómez Cartagena, Nanushka Santiago, Ashley Morales, and Miguel Velázquez

Design Challenge

Our challenge was to connect the Museo de Arte de Puerto Rico with its audience by providing up-to-date information and enhancing online presence. The museum's website lacked a mobile version, provided insufficient information, and offered a poor user experience. We developed a prototype for a centralized hub to improve discovery and interaction with the museum's events, enriching users' cultural experiences.

Discovering the Problem

To identify core issues, we conducted a survey that revealed users felt disconnected due to insufficient online information. We also carried out user interviews, which highlighted frustrations with the lack of reliable information and representation of cultural events. These insights pointed to a significant need for improved online access and more engaging interaction with the museum's offerings.

Crafting the Solution

The solution focused on practical measures by creating a centralized hub app that provides personalized event and artist information, supports multiple payment methods, and offers easy access to ticket history. MAPR's design was adapted for mobile and a mobile design system was established, ensuring a cohesive and intuitive user experience across all devices.

Crafting the Solution

The solution focused on practical measures by creating a centralized hub app that provides personalized event and artist information, supports multiple payment methods, and offers easy access to ticket history. MAPR's design was adapted for mobile and a mobile design system was established, ensuring a cohesive and intuitive user experience across all devices.

Crafting the Solution

The solution focused on practical measures by creating a centralized hub app that provides personalized event and artist information, supports multiple payment methods, and offers easy access to ticket history. MAPR's design was adapted for mobile and a mobile design system was established, ensuring a cohesive and intuitive user experience across all devices.